Privacy Policy

Last updated: 8 October 2026

This policy explains personal information handling for personaltrainerbendigo.com.au, the Personal Trainer Bendigo website operated by Personal Trainer Bendigo.

Information collected through this site

Enquiry and booking forms request your name, email address, phone number, preferred appointment details and training interests. Your correspondence may include other information you choose to provide. Hosting systems receive technical information such as your IP address, browser, request time and pages accessed when you visit.

If you later become a client, the trainer may request health or exercise information needed to plan safe sessions. Sensitive information should be collected with your consent or as otherwise permitted by law. Please do not send payment card details or detailed medical records through a general enquiry.

Why information is used

We use information to answer enquiries, arrange appointments and deliver services. Necessary records also support administration, security and legal obligations.

Who may receive information

Relevant trainers and service providers may receive details needed for enquiries, bookings and service delivery. Disclosures may also be authorised by you or required by law.

Booking calendars, maps and cookies

The site uses a Personal Trainer Bendigo booking calendar and may display Google Maps. Loading these embedded services can send your IP address and browser information to their providers. They may use cookies or similar technologies under their own policies. Check your browser's cookie controls and the relevant provider's settings. Blocking cookies or embedded content may affect bookings or maps.

Our site includes links to other websites. Their privacy practices apply when you visit them. Google's practices are described in its Privacy Policy.

Storage and overseas providers

Records may be stored electronically by us or our providers. We take reasonable steps to protect them and dispose of information when no longer needed, subject to retention obligations. Online transmission carries some risk.

Hosting, communication, maps and booking providers may process information outside Australia. Processing locations depend on the service used; contact us for details relevant to your enquiry before submitting sensitive information.

Marketing preferences

You can ask us to stop marketing communications or use the unsubscribe option provided. Essential booking and service messages may still be sent.

Access, correction and complaints

You may request access, correction or deletion by contacting us. We may need to verify your identity; legal retention requirements can affect deletion. Raise any privacy complaint with us first so we can investigate and respond. If unresolved, you can contact the Office of the Australian Information Commissioner.

Contact

For privacy questions or requests, email mail@personaltrainerbendigo.com.au.

Policy updates

We will publish changes on this page with a revised date. Read our Terms & Conditions for website terms.